Russell Southwood

Chief Executive

Balancing Act

Thecla Mbongue

Senior Anaylst MEA

Informa Telecoms & Media

Matthew Reed

Principal Analyst

Ovum

AfricaCom Awards Video 2015

Best Network Improvement

Huawei Technologies

Excellence in Customer Experience Management

First National Bank

Breakthrough LTE Development

Huawei Technologies

Best Cost Efficiency Solution for Africa

PCCW Global

Best Connectivity Solution for Africa

Project Isizwe

VSAT Innovation for Africa

Vodacom DRC

Best Marketing Campaign

Unitel

Best Mobile Money Service

Ericsson

Best App for Africa

Project Isizwe

Best Device for Africa

Orange

Most Innovative Service

First National Bank

Best Pan-African Initiative

Trace TV

CEO of the year award

Tigo Ghana, Roshi Motman, CEO

Changing Lives Award

Liquid Telecom

Best Network Improvement

Award is open to: Network Operators and service providers

This award recognizes the most successful initiative from an operator and/or a vendor that has significantly improved the performance or coverage of a network in Africa since the end of November 2014.

 

Excellence in Customer Experience Management

Award is open to: Network operators and service providers

Placing the customer in the spotlight, this award recognises a company or initiative that has provided a compelling customer experience through developing an integrated CEM strategy, utilising data in an innovative way and /or considerably improving customer satisfaction.

 

Breakthrough LTE Development

Award is open to: Network operators providing LTE services, or vendors working in partnership with an operator

Reflecting the increasing importance of LTE in Africa, this award recognises the LTE network that has shown outstanding development across 2015. This could be a considerable expansion or an entirely new launch. The winning entry should show qualities in terms of both the network and of the services to the end-users.

 

Best Cost Efficiency Solution for Africa

Award is open to all

Recognises an outstanding new initiative from a telecoms or ICT solution provider, or from an operator/ service provider (mobile, wireless, fixed or ISP), which has enabled greater cost efficiency in the provision of telecoms, media and ICT services in Africa since November 2014.

 

Best Connectivity Solution for Africa

Award is open to: Network operators, ISPs, solution provider and digital service providers

Focusing on connectivity improvements in rural, urban and under-served areas this award recognises an initiative or solution from a vendor and/or operator that has considerably improved connectivity in an area, country, or sub-region within Africa in the last year.

 

VSAT Innovation for Africa

Award is open to: Satellite & VSAT Operators, Manufacturers and Satellite Service providers

This award recognises the positive impact of a recently launched technological innovation for VSAT in an African market, enhancing the delivery of VSAT services to the wider community, while benefiting the satellite industry as a whole.

 

Best Marketing Campaign

Award is open to: Operators, vendors, digital service providers and agencies

Recognises an inspiring and effective marketing campaign (which may be a new brand or product launch), advertising campaign, or innovative distribution strategy, launched by an operator/ service provider in Africa since November 2014.

 

Best Mobile Money Service

Award is open to: Operators, vendors, mobile financial service providers, platform providers

This award recognises a mobile financial service that has shown potential for both scalability and sustainability. Judges will also look for an innovative business model that addresses real market needs, such as unbanked communities and women in rural areas.  Mobile financial service aspects include money transfer & remittance, cross border remittance, mobile banking, mobile wallets and NFC and contactless transfer, peer to peer or at the point of sale.

 

Best App for Africa

Award is open to: All who have developed and launched a mobile application

Recognizes a new application for consumers or enterprise, which can demonstrate innovation towards meeting the needs and characteristic of African markets and has the potential for scalability.

 

Best Device for Africa

Award is open to: Connected device manufacturers

This recognises a leading device (USSD handset, smartphone, tablet) which has proven to serve the needs of African markets particularly well. Special attention will be given to affordable devices that benefit customers through reliable connectivity and wireless solutions.

 

Most Innovative Service

Award is open to all

This prize recognises a popular new offering which, from conception to execution, has been an innovation. It could be for the consumer or the enterprise markets, and could be messaging, mcommerce, video, etc. It must be in an African market, and should have offered significant new prospects for revenue growth and customer satisfaction.

 

Best Pan-African Initiative

Award is open to all

Recognises an initiative taken by an organization, or a group of organizations, to improve telecommunications services at a regional or continental level across Africa since November 2014.

 

 

CEO of the year award

Award is open to all

This award recognises outstanding contribution in the field of telecoms & ICT within an African listed company or an organisation with operations in at least one African company. 

 

Changing Lives Award

Award is open to all

This special award recognises an inspiring initiative that has significantly impacted African communications in the community and contributed to economic and social development since November 2014.  This could be conveyed through a product, act or CSR programme.

 

Thecla Mbongue 2 Thecla Mbongue, Senior Analyst, Ovum

Thecla is a Senior Analyst within Ovum and is a key contributor to Informa’s World Cellular Information Service.

In her role, Thecla is responsible for researching the telecoms industry in sub-Saharan Africa. Thecla also manages World cellular Data Metrics, in which Informa tracks mobile data usage and up-take, including SMS and MMS traffic volumes, mobile data subscriber information, MMSC contract awards, mobile data deployments and non-voice revenues. She is a key contributor to many of Informa’s reports such as the CDMA-450, HSPA or Multiple-SIM insights.

A native French speaker, Thecla is a regular speaker and moderator at international conferences in Africa and is often quoted in the regional and global business press.

 

Russel Southwood Russell Southwood, Chief Executive, Balancing Act

Russell Southwood is the Chief Executive, Balancing Act, a consultancy and online publishing company specialising in telecoms, Internet and broadcasting in Africa. His consultancy work has included: an assessment of two different sectors in the TV market in Africa; an assessment of the transition to digital broadcasting in over 20 African countries; an appraisal of an investment in a wireless broadband operator; and a study on Open Access models. He is also the co-author of Balancing Act’s African Broadcast and Film Markets and African Satellite Markets.

 

matthew reed

 Matthew Reed, Principal Analyst, Global Markets & News, Ovum

Areas of expertise: Middle East and Africa telecom markets and trends including regional operator strategy and network and regulatory developments.

Matthew Reed is a Principal Analyst with Informa Telecoms & Media and head of mobile research for the Middle East and Africa. He is responsible for ITM’s data and written research for the region, which includes detailed coverage of local markets. Matthew’s research interests include operator strategy within the MEA region as well as network and regulatory developments. Matthew is a regular speaker and chair at industry conferences in the region. He also regularly comments on industry developments for local and international media.

 

Tom Jackson, Co-Founder, Disrupt Africa

Tom is co-founder of Disrupt Africa, the one-stop shop for all the latest news and information on Africa’s growing tech startup ecosystem. Tom spends his time travelling the continent meeting an array of startups, investors and stakeholders in an industry which is grabbing the world’s attention, while also writing for the likes of the BBC, Economist and Fortune.

 

Arthur Goldstuck, MD, World Wide Worx

Arthur Goldstuck heads the World Wide Worx research organisation, and is an award-winning writer, analyst and commentator on Internet and mobile technologies. In 2013, the Institute of IT Professionals SA named him recipient of the Distinguished Service in ICT Award, and in 2014 he was appointed to the National Broadband Advisory Council by the Minister of Communications. As a journalist, he was news editor of the Weekly Mail, South African correspondent for Billboard, and a freelance feature writer for the Times of London. He publishes the online consumer technology magazine Gadget.co.za, and his weekly gadgets column is the most widely syndicated technology column in South Africa. He writes a weekly technology trends column for the Sunday Times, and is author of 18 books. He is collaborating with Nikki Bush on a new book, “The Tech-savvy Parent”, due out in 2014.

 

Lynette Hundermark, Co-Founder, Useful & Beautiful

With over 15 years of experience in the tech, digital marketing and mobile solutions space, Hundermark co-founded specialist mobile solutions consultancy Useful & Beautiful. With a passion for developing mobile products that are aligned to business goals, Hundermark’s appetite for keeping abreast of the latest industry trends is fast establishing her as an expert tech commentator and opinion leader in South Africa. 

Former apps business director and head of product strategy at Prezence Digital, Hundermark developed some of the most successful mobile web and apps solutions in the country, such as the popular Ster-Kinekor booking app.

She was the mobile product manager for Kalahari.com and earlier in her career she served as an enterprise programmer analyst for 8 years the UK. Hundermark’s experience spans the retail, financial and entertainment sectors, where she has developed a myriad of different mobile solutions for the likes of bidorbuy, Hollard, Old Mutual and EyeWitness News, to name a few. She speaks regularly at a variety of local tech and mobile conferences and is frequently quoted in South African media.

 

 Prakash Patel Prakash Patel, Chief Strategy Officer for Fogg Experiential Design Cape Town 

Prakash Patel, a seasoned Tra-digitalist now Chief Strategy Officer for Fogg Experiential Design Cape
Town and previously CEO of Prezence Digital – is a strategist in a suit, an innovator and blue-sky thinker, a
Creative in disguise and a firm believer that all things are possible using technology as the enabler and
creative as the idea-tor. Now trying to keep up with tomorrow today and helping brands add value in the
Digital Era.

Prakash is a digitally led, senior commercially aware marketer with over 2 decades of global and local
(South Africa & Africa) experience within the advertising industry, delivering creatively led, data-driven
digital and TTL marketing solutions for leading brands across industry sectors. That encompasses data insights and CRM at the heart of everything (something he is now driving in SA – Data Driven Marketing as a new column for marklives.com)

The shortlisted contenders for the various categories in 2015 are:

Best Network Improvement

  • Airtel – NW Modernization Airtel Kenya
  • Botswana Fibre Networks – Best Network Improvement
  • Huawei Technologies – Huawei’s Lampsite Solution in Kenya
  • Liquid Telecom – Liquid Telecom Kenya – Nairobi metropolitan network
  • Millicom Ghana Limited – Best Network Improvement
  • World Telecom Labs – ICN and World Telecom Labs – increasing capacity in Nigeria

Excellence in Customer Experience Management

  • First National Bank – FNB Connect
  • Mahindra Comviva – Real-time Analytics of Customer Experience (RACE)
  • MODE – Advanced Credit Services
  • Orange – Vocal Emergency Credit
  • Safaricom – Voice of the Customer
  • Etisalat – 24/7 HELP LINE/SUPPORT

Breakthrough LTE Development

  • Ericsson – Ericsson LTE roll out
  • Huawei Technologies – Huawei’s eLTE Solution for Kenya
  • PCCW Global – high-performance IPX-enabled networks
  • Safaricom – LTE
  • Telkom SA SOC Ltd – LTE and LTE-A
  • Vodacom South Africa and Nokia Networks – Voice over LTE Service

Best Cost Efficiency Solution for Africa

  • CSG – International Managed Services
  • Huawei Technologies – MTN wireless Managed Service project
  • PCCW Global – Keeping African international voice traffic in Africa
  • Sigma Solutions Inc – OmniCare – a suite of telecom software solutions
  • ZTE – Cloud Radio

Best Connectivity Solution for Africa

  • Internet Solutions – CloudConnect
  • Liquid Telecom – 100Mbps FTTH “Fibroniks” Service
  • MTN SA – fibre to the home or FTTH
  • Orange – Always Connected Services
  • Polystar – Polystar Network Insight and Customer Insight Solutions
  • Project Isizwe – Tshwane Free WiFi project

VSAT Innovation for Africa

  • Liquid Telecom – Double VSAT Service
  • Orange – VPN VSAT Services_Orange Business Services
  • Vodacom DRC – Rural Coverage System
  • iSAT Africa Ltd FZC – SkiSAT

Best Marketing Campaign

  • BigTime – Revenue Booster Campaign Suite
  • Millicom Ghana Limited – Best Marketing Campaign
  • MTN SA – MTN Sky “Win a Plane” Competition
  • Orange – Orange Money – Member get Member
  • Unitel – Kisom

Best Mobile Money Service

  • Airtel – Airtel Money
  • Ericsson – Ericsson Wallet Platform
  • Jumo – Access
  • Millicom Ghana Limited – Mobile Money
  • Millicom Tchad – TigoCash Paare
  • Orange – Orange Money – Kuma & Cash voucher PAM
  • Panamax Inc. – MobiFin
  • Safaricom – KCB M-PESA Account
  • WorldRemit – Pioneering safer, lower cost remittances for the African diaspora

Best App for Africa

  • AIM – EKYC Platform
  • mVentus – mVentus Self-Care app
  • Orange – Orange Radio
  • Project Isizwe – Tshwane WiFi Voice Mobile App
  • Unitel – Kisom
  • Vodacom – My Vodacom App

Best Device for Africa

  • Huawei Technologies – Huawei P8
  • MTN SA – Steppa
  • Orange – Orange Klif

Most Innovative Service

  • Airtel – Airtel Tanzania Micro Loan
  • EdgePoint – bimaAFYA : A Mobile Micro Health Insurance
  • First National Bank – FNB Connect
  • PCCW Global – OnTap.TV
  • Project Isizwe (Tshwane Free WiFi Project) – WiFi TV
  • Trace Group – Trace Mobile
  • Vumatel – Fibre to the home

Best Pan-African Initiative

  • ISON  BPO – Best Pan – African Initiative
  • Liquid Telecom – 100Mbps FTTH “Fibroniks” Service
  • Orange – STOP EBOLA INITIATIVE_Most Operators
  • Trace TV – Trace Music Star

Changing Lives Award

  • Ericsson and MTN Benin – Eco Management
  • GoMetro – GoMapp/GoMetro Pro
  • ISON BPO – BPO Services, IP to Work
  • Liquid Telecom – Office of the President (Kenya) and Liquid Telecom – free WiFi in Nakuru County
  • Millicom Ghana Limited – Changing Lives
  • Mindset Network – Ukusiza Project
  • Orange – Mobile Health Services
  • The Apprentice Valley – Xenophobia citizen tool
  • The South African Depression and Anxiety Group, Speaking Books – The Speaking Book
  • WIOCC – Improved connectivity transforming Somalia

“To be the best among the leading innovators was not an easy achievement in this event which attracted  players of all kinds and sizes”. 

Vitalis Olunga, Chairman, GSM Africa

Awards Video 2015

Award Entries

Gemma White Tel: +44 (0)207 017 5297

Book a Seat

Customer Services Tel: +44 (0)207 017 5506

Book a Table

Becky Lyons Tel: +44 (0)207 017 4725

General/Marketing Enquiries

Jessica Persad Tel: +44 (0)20 701 74228